Warranty
Product Warranty Matrix
LED Bulkhead Lights:5 Years
LED Downlights:3 Years
V21,P21 LED Flood Lights:5 Years
E21 LED Flood Lights:3 Years
LED Canopy Lights:5 Years
LED Street Lights:5 Years
The”Warranty Period” will begin at the date of the original Product purchase from either Lumievo or an authorized Lumievo Distributor/Dealer.Lumievo will repair or replace products covered under this warranty with components at Lumievo’s election or discretion. Advances in technology may lead to “better or advanced” products being selected for replacement. The”Warranty Period” will begin at the date of the original Product purchase from either Lumievo or an authorized Lumievo Distributor/Dealer.Lumievo will repair or replace products covered under this warranty with components at Lumievo’s election or discretion. Advances in technology may lead to “better or advanced” products being selected for replacement.
This Warranty is further conditioned on the purchaser contacting Lumievo during the warranty period between normal business hours to review the issue and initiate the Returned Merchandise Authorization (RMA)process. This must be done prior to the return of any defective product. Only Lumievo manufactured products may be returned through the Lumievo RMA process. No defective products, Lumievo or otherwise, will be returned to the purchaser. The Lumievo RMA form must be legible and completed in detail prior to approval for return. The Lumievo Warranty is further conditioned and will only apply to Lumievo products that are properly installed. This includes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, improper installation, or implementation. This includes but is not limited to: improper wiring, installation under improper and nonapproved operating environments such as temperature, humidity, or voltage conditions; improper installation using components that are not approved or are not Lumievo manufactured products.
Installation and usage of Lumievo products should only be completed in association and complete knowledge of all necessary and related codes, standards, and instructions for installation._ It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product’s intended use and all relevant instructions, recommendations, and guidelines for the proper installation, and use of any Lumievo product and related “manufactured products,” used in conjunction with. The accuracy and completeness of any statements, technical information, and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and do not in any way constitute a warranty. The purchaser is responsible for the suitability of installation and full implementation and must determine potential applications and installations independently.
What is not covered under this Limited Warranty is defects of any kind caused or created by improper installation of any kind; damage caused during shipping to a purchaser or beyond”acts of Nature or God.Lumievo will not cover additional labor costs or Warranties such as labor associated with replacement products. This Warranty document represents the only express or implied Warranty-no other Warranties exist.